Clock Building: Will Your Culture Survive Without You?
by Jonathan Jones
Imagine you’re the only one who knows how to run your business. You make every decision, solve every crisis, and drive every win. Now, imagine you step away for a month. Would your business hum along—or grind to a halt?
You’re telling time, not building a clock if it’s the latter.
Jim Collins warns that businesses built around a single leader or short-term wins are fragile. However, companies focusing on clock building—creating strong systems, empowering teams, and creating a lasting culture—can stand the test of time.
Here’s how to build a business that thrives, even in turbulent times:
1. Stop Being the Hero – If every solution depends on you, you’re not leading—you’re bottlenecking. Delegate decision-making and develop a leadership team that can handle challenges without waiting for your approval.
2. Turn Wisdom into Systems – If success relies on what’s in your head, it’s time to document processes. Create playbooks, automate where possible, and build a business that runs smoothly whether you’re there or not.
3. Promote Leaders, Not Just Workers – Great businesses don’t just fill positions—they grow people. Invest in leadership development, so your team isn’t just taking orders but driving the business forward.
4. Play the Long Game – Panic leads to bad decisions in tough times. Instead of chasing quick fixes, focus on sustainable strategies that strengthen your business for years.
A business that depends on one person is a ticking time bomb. But a company built on Clock Building? That’s a legacy. The question is: Are you just keeping time, or are you creating something that lasts?
Jonathan Jones (Jonathan.jones@vistagechair.com or 314-608-0783) is a CEO peer group chair/coach for Vistage International.