SBM Articles


Four Tips for Building a Stronger Online Presence

by Maria Berra

In today’s digital age, having a strong online presence is crucial for the success of any small business. With consumers turning to the Internet to discover, research and purchase products and services, companies that neglect their online presence risk being left behind. Fortunately, you can implement several effective strategies to strengthen your online presence and attract more customers.

1. Develop a website that tells your brand story.
First and foremost, focus on creating a professional and user-friendly website. Your website serves as your business’s online storefront, so it’s essential to make a positive first impression. Ensure your website is well designed, easy to navigate, and optimized for mobile devices. Additionally, provide clear and concise information about your brand, products or services, pricing, and contact details to make it easy for visitors to learn more about your business.

2. Leverage social media to connect with your customers.
Social media offers small businesses a powerful tool for connecting with their target audience, building brand awareness, and driving traffic to their website. Identify which social media platforms your target audience frequents the most, whether it’s Facebook, Instagram, Twitter, TikTok, or LinkedIn, and focus your efforts on those platforms. Consistently post engaging content, interact with your followers, and leverage paid advertising to expand your reach and attract new customers.

3. Implement an SEO strategy to help your audience find your website.
Small businesses can also benefit from investing in search engine optimization (SEO). SEO is the process of optimizing your website to rank higher in search engine results pages (SERPs) for relevant keywords related to your business. By improving your website’s visibility in search engines, you can attract more organic traffic and potential customers. Focus on optimizing your website’s on-page elements, such as meta titles, descriptions and headings, as well as creating high-quality, keyword-rich content that provides value to your audience.

4. Build and manage your online (and brand) reputation.
Actively manage your online reputation. Online reviews and ratings play a significant role in consumers’ purchasing decisions, so it’s essential to monitor and respond promptly to customer feedback. Encourage satisfied customers to leave positive reviews on platforms like Google My Business, Yelp and Facebook, and address any negative feedback with professionalism and empathy.

Building a strong online presence is essential for small businesses looking to get and stay ahead in today’s competitive marketplace. By investing time and resources into your online marketing efforts, you can attract more customers and grow your business. Stay proactive and adaptable to evolving digital trends to maintain a competitive edge and achieve long-term success. Questions or thoughts? Feel free to reach out!

Maria Berra is an Account Executive at Spoke Marketing ( The company provides fully-integrated marketing and sales programs that define and activate the customer buyer journey.

Submitted 24 days ago
Categories: categoryMarketing Works
Views: 267