Industry: Recruiting and Staffing
What have been the keys to success for the business?
The key to ALG Reserve’s success has been our unique ability to match not only the experience of the candidate with the employer’s needs, but to take it a step further and look for traits that complement and enhance the existing culture of the organization. This is vital to ensuring that candidates and employers are happy, which helps promote long-term retention.
What is your best advice for other business owners to find success in business?
Network, network, network, and do it often! Our business has been built on referrals. Especially in the St. Louis community, it’s all about ‘who you know.’ Networking not only allows you to leverage relationships, but also serves as a walking billboard for your business--which is essential to growth and success.
What’s the smartest thing your company did in the past year?
The smartest thing we’ve done this year has been to enhance our flexibility and meet our clients where they are. COVID-19 has had far-reaching impacts on most of our clients and their businesses. However, we have remained committed to staying engaged and being available to offer more custom solutions that reflect the changing needs of our customers. We truly have a motto of “whatever it takes,” and we apply it with every client.
How do you differentiate your business from others in your industry?
We are different in that we don’t operate using a volume-based model. For us, it’s not about the quantity of placements, but the quality of placements because retention is our #1 goal. We understand that hiring is an investment, and we want our clients to know they will get a good return with us. We also know that making a transition into a new role is a big deal, and we want to ensure that a prospective employee feels confident that the new role aligns with his or her career goals. By allowing these two considerations to serve as the main ingredients of our recipe, we have successfully built a brand that stands apart from all the rest.